Correct. But Firestone Manufactures the F9000 and they handle all there own warranty claims.
You will need to send digital pictures, and all your contact information, year, and make of the car to
make sure you use the @ symbol chuck. I will try to call you today, to answer any questions directly.
I try. there are a lot of places people leave messages these days. facebook/twitter/forums/my phone.
I agree if you have been waiting for a reply, its best to call. Some times I do miss a spot.
I will return all phone messages also, so please leave one.